Effective Date: April 1st, 2025
Elura LLC (“Elura,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit elura.club (the “Site”) or engage with us online or in person.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, social media handles, and other details provided when signing up for newsletters, VIP lists, event RSVPs, or contacting us.
- Payment Information: If you purchase merchandise, tickets, or packages through our site, your payment details are processed securely via third-party services (e.g. Stripe, Shopify) and are not stored by Elura.
- Usage Data: IP address, browser type, pages visited, and engagement behavior, collected via cookies and analytics tools (like Google Analytics and Meta Pixel).
- Social Media Data: If you interact with our Instagram, Facebook, or other channels, we may receive information through those platforms based on your settings.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services, events, and experiences
- Communicate with you about upcoming shows, releases, and exclusive content
- Respond to inquiries and support requests
- Personalize marketing and ad campaigns
- Analyze traffic and improve website performance
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Email marketing platforms (e.g., Mailchimp), payment processors, web hosting services
- Marketing Partners: Social platforms like Instagram or Facebook for ad targeting
- Legal Authorities: If required to comply with a legal obligation or protect our rights
4. Your Choices
You have the right to:
- Opt-out of emails: Unsubscribe link provided in all communications
- Disable cookies: Via your browser settings
- Request deletion: Email us at [contact@eluraatl.com] to request deletion of your personal information
5. Data Security
We use industry-standard security practices to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
6. Children’s Privacy
Elura does not knowingly collect or solicit personal information from anyone under the age of 18. Our events and services are intended for individuals 21+.
7. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date.
8. Contact Us
For any questions or privacy-related requests, please contact:
Elura LLC
Email: contact@eluraatl.com
Website: elura.club